Privacy Policy.

01. Introduction

ANW Mark Web Solutions provides website development, application development, e-commerce solutions, AI and automation, design, branding, digital marketing and related technology services.

We respect the privacy of visitors, prospective customers, existing clients and other individuals who communicate with us.

This policy applies to personal information that we process in connection with our own website, enquiries, transactions and business relationships. Where we process information on behalf of a client through a website or application built for that client, the client's own privacy policy may also apply.

02. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide

• Name and business or organisation name.
• Email address and contact information.
• Project requirements, budgets and service preferences.
• Messages submitted through enquiry or contact forms.
• Information shared through chat, email or other communications.
• Billing and transaction-related details where applicable.

Information Collected Automatically

• IP address and approximate geographic location.
• Browser type, device type and operating system.
• Pages visited, referring URLs and interaction data.
• Technical logs, security events and cookie identifiers.

We may also receive relevant information from payment processors, service providers or other parties involved in delivering requested services.

03. How We Use Information

We may use personal information to:

• Respond to enquiries and provide quotations.
• Understand, plan and deliver requested projects.
• Communicate project updates and support information.
• Process orders, invoices and payments.
• Manage customer relationships and service records.
• Maintain website functionality, performance and security.
• Detect misuse, fraud and unauthorised activity.
• Comply with applicable legal and regulatory obligations.
• Send marketing communications where permitted, subject to available opt-out rights.

We seek to process information only for appropriate purposes and in accordance with applicable data protection requirements.

04. Payments & Transactions

Our website may offer online purchasing and payment functionality through WooCommerce and payment service providers such as Cashfree.

When you make a payment, relevant order, billing and transaction information may be processed by us and our payment service providers. Payment card and banking credentials entered into a payment provider's secure interface are handled under that provider's own privacy and security practices.

We may retain transaction identifiers, payment status, billing information and related records for accounting, customer support, dispute handling and compliance.

Please review the payment provider's privacy policy for more information about its handling of payment information.

05. Cookies & Analytics

Our website may use cookies and similar technologies to support essential functions, remember preferences, improve performance, understand visitor activity and protect against misuse.

Cookies may include those used for:

• Website functionality and session management.
• Shopping cart and checkout processes.
• Security and fraud prevention.
• Performance measurement and analytics.
• Marketing or advertising features, if enabled.

You can generally manage or block cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required by applicable law, we will seek consent before using non-essential cookies.

06. Information Sharing

We do not sell personal information to third parties for their independent marketing.

We may share relevant information with trusted service providers where necessary to operate our business, including:

• Website hosting and infrastructure providers.
• Payment processing and billing providers.
• Email, communication and customer support services.
• Analytics, security and technical service providers.
• Professional advisers and authorities where legally required.

Information may also be disclosed where necessary to comply with law, protect rights, investigate suspected fraud or respond to lawful requests.

07. Data Security

We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

These measures may include access controls, secure connections, software updates, monitoring and security practices appropriate to the services involved.

However, no website, online transmission or storage system can be guaranteed to be completely secure.

08. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, maintain service records, meet contractual obligations, resolve disputes and comply with applicable law.

Retention periods may vary depending on the type of information, the nature of the service and relevant legal requirements. When information is no longer required, we take appropriate steps to delete, anonymise or securely dispose of it.

09. Your Privacy Rights

Depending on applicable law and the nature of our processing, you may have rights to:

• Request information about personal data we process.
• Request correction of inaccurate or outdated information.
• Request deletion of eligible personal information.
• Withdraw consent where processing relies on consent.
• Raise privacy-related concerns or grievances.
• Exercise other rights available under applicable law.

Certain requests may be subject to identity verification, legal exceptions or necessary record-retention obligations.

To submit a privacy request, email contact@anwmark.in.

10. Third-Party Links & Services

Our website may contain links to third-party websites, social media platforms, payment services, embedded content or external tools.

We do not control the privacy practices of independent third parties. Their own privacy policies and terms govern how they collect and process information.

11. Children's Privacy

Our business website and services are primarily intended for business owners, professionals and other individuals seeking digital solutions.

We do not knowingly seek to collect personal information directly from children through our general business enquiry services without appropriate authorisation where required.

If you believe a child has submitted personal information inappropriately, please contact us so we can review the matter and take appropriate action.

12. International Visitors

ANW Mark serves clients in India and may work with customers in other countries.

Depending on the services involved, information may be processed or stored in locations where our hosting, payment, communication or other service providers operate.

Where international data transfers are subject to specific legal requirements, we seek to comply with applicable transfer restrictions and safeguards.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technologies, business practices or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised effective date. Material changes may be communicated through additional channels where appropriate or required.

14. Contact Us

For questions about this Privacy Policy, personal information or privacy-related requests, please contact:

ANW Mark Web Solutions
Website: anwmark.in
Email: contact@anwmark.in
Location: Hyderabad, Telangana, India