Project & Payment Policy.

01. Overview

ANW Mark provides digital services including website development, mobile applications, e-commerce solutions, AI and automation, design, branding, digital marketing and related technology services.

Our project process is designed to establish clear expectations regarding deliverables, payment obligations, timelines and communication before substantial work begins.

02. Project Enquiries & Quotations

Customers may contact ANW Mark through website enquiry forms, email, chat or other official communication channels.

Quotations are prepared based on available project requirements, expected functionality, design needs, technology considerations and delivery expectations.

An enquiry or preliminary discussion does not by itself create a confirmed project order or payment obligation.

Quotations may be revised when material requirements change before acceptance.

03. Project Scope & Approval

Before beginning a project, the parties should confirm the applicable deliverables, scope, pricing, payment schedule, expected timeline and material exclusions.

Approval may be recorded through a written agreement, accepted quotation, confirmed order or another appropriate written communication.

Features or services not expressly included in the agreed scope may require separate approval and additional charges.

04. Payment Structure

Unless otherwise agreed in writing, ANW Mark follows the payment structure below:

The applicable quotation, invoice, checkout summary or written agreement will identify the amount payable.

Where an agreed payment schedule differs from the standard structure, that specific written arrangement will apply.

05. Accepted Payment Methods

Depending on the service or order, ANW Mark may accept payments through supported online payment gateways, bank transfers or other authorised methods.

Online orders may be processed through WooCommerce and payment providers such as Cashfree.

Customers should make payments only through payment instructions officially provided by ANW Mark.

A payment is treated as received after successful confirmation through the relevant payment channel and reconciliation where necessary.

06. Invoices, Billing & PDF Receipts

ANW Mark provides applicable billing documentation for customer orders and payments. Depending on the transaction, this may include an invoice, payment receipt, deposit acknowledgement or other appropriate billing document.

Electronic Invoices

Billing documents may be issued electronically, including in PDF format, and delivered through email or another agreed channel.

Where enabled, our online ordering system may generate billing documents automatically. Otherwise, documents may be prepared and issued manually.

Information on an Invoice

• ANW Mark's applicable business and billing details.
• Invoice number and date.
• Customer name and relevant billing details.
• Service or package description.
• Agreed charges and applicable taxes, if any.
• Advance payments received and outstanding balances, where relevant.
• Payment references and transaction status, where appropriate.

Advance Payments & Final Billing

When a customer makes a partial payment, the payment acknowledgement will distinguish the amount received from any outstanding project balance.

A 50% advance payment does not mean the entire project price has been paid. The remaining amount remains payable under the agreed schedule.

Tax invoices and other statutory documents will be issued in the format required by applicable law and ANW Mark's actual tax registration status.

07. Project Milestones & Progress

Project execution may include several stages depending on the selected service and scope.

Actual milestones may differ according to project size, technical complexity and the agreed service package.

08. Revisions & Change Requests

Revisions included in a project depend on the selected package or agreed quotation.

Requests involving additional pages, features, integrations, substantial redesigns or other out-of-scope work may require a separate quotation and approval.

We will communicate material changes to pricing or timelines before proceeding with additional paid work.

09. Client Responsibilities

Timely client cooperation is important for successful project execution.

• Provide accurate requirements and relevant project information.
• Supply authorised content, assets and necessary access credentials.
• Review work and provide feedback within agreed periods.
• Approve required milestones and change requests.
• Make payments according to the agreed schedule.
• Maintain any separately agreed third-party accounts or subscriptions.

Delays in content, access, feedback or approvals may require reasonable changes to the project schedule.

10. Final Payment & Project Handover

For projects using the standard 50% advance and 50% balance arrangement, the outstanding balance is payable before final delivery.

Final handover may include agreed website deployment, application files, documentation, account access or other specified deliverables.

Ownership and licensing of deliverables are governed by the applicable project agreement and Terms & Conditions.

Maintenance, hosting, future enhancements and ongoing technical support are included only where expressly agreed.

11. Delayed or Outstanding Payments

If an agreed payment becomes overdue, ANW Mark may contact the customer to request settlement or clarification.

Where permitted by the agreement and applicable law, outstanding payments may result in reasonable delays to further work or final handover.

Any late fees, suspension conditions or additional charges will apply only where properly agreed and legally permissible.

12. Third-Party Services & Costs

Certain projects may involve additional third-party costs, including:

• Domain registrations and renewals.
• Hosting and cloud infrastructure.
• Premium plugins, themes and licences.
• Paid APIs and external integrations.
• Advertising budgets and campaign expenses.
• Other approved third-party services.

Such charges may be billed separately unless expressly included in the agreed package or quotation.

13. Project Cancellation & Refunds

Customers may request cancellation or a refund by contacting ANW Mark through official communication channels.

Eligibility depends on project progress, work performed, applicable expenses, contractual terms and legal requirements.

For more information, please review our Refund & Cancellation Policy .

14. Policy Updates

ANW Mark may update this Project & Payment Policy to reflect changes in services, billing processes, technology or applicable law.

Updated versions will be published on this page. Changes will not automatically override existing individually agreed contractual rights or obligations.

15. Contact Information

For questions about quotations, payments, invoices, project milestones or delivery, please contact:

ANW Mark Web Solutions
Website: anwmark.in
Email: contact@anwmark.in
Location: Hyderabad, Telangana, India